Refund policy

📄 Refund Policy

Effective Date: August 14, 2026

Thank you for purchasing our digital tools at Calcit

Because our products are digital goods delivered via instant download (Excel and Google Sheets templates), all sales are final, and we generally do not offer refunds or exchanges.

Once a digital file has been downloaded or accessed, it cannot be "returned," which is why these sales are non-refundable. We encourage you to carefully review the product descriptions and features before making a purchase.

Exceptions & Technical Issues

We want you to be completely satisfied with your tools. If you experience any technical issues—such as a corrupted file, broken formulas, or if you are unable to access your download—please contact us within 14 days of purchase.

In such cases, we will gladly:

• Fix the issue and send you an updated, working file.

• Provide technical support to help you get the tool working properly.

If a technical issue cannot be resolved on our end, a refund will be evaluated on a case-by-case basis.

Contact Us

If you have any questions, need support, or are experiencing issues with your download, please reach out to us at:

• Email: jakub.blaha4@seznam.cz